How Can We Help?

Find answers to common questions or get in touch with our team.

Help Topics

Getting Started

  • Setting up your business profile
  • Creating your first job
  • Adding clients
  • Generating invoices

Jobs & Invoicing

  • Adding line items to jobs
  • Attaching photos
  • Using job templates
  • Customizing invoices

Data & Sync

  • How iCloud sync works
  • Exporting your data
  • Backup and restore
  • Moving to a new device

Account & Billing

  • Upgrading to Pro
  • Managing your subscription
  • Canceling Pro
  • Restore purchases

Contact Us

Email Support

For bug reports, feature requests, or general questions.

support@fielddeck.app

Response Time

We typically respond within 24-48 hours. Pro subscribers receive priority support.

Before You Contact Us

  • Make sure you're running the latest version of FieldDeck
  • Try restarting the app if something isn't working
  • Include your iOS version and device model in bug reports